Reducing plastic waste is a crucial step in protecting our environment. Every year, between 4.8 and 12.7 million metric tons of plastic end up in the ocean.

Plastic bottles, industrial waste, and discarded fishing nets are among the most harmful. Recycling these materials reduces the amount of microplastic entering our food chain and helps protect marine life, which is often injured or killed by old nets and plastic debris.

At Baser, we use Ravamid ECO, made from industrial plastic waste and old fishing nets, to mold our patio umbrella bases. For our sandbags and covers, we utilize recycled plastic bottle material that is GSR certified.

We’ve repurposed over **54 tons** of industrial plastic waste and discarded fishing nets, along with recycling more than **82,120 plastic bottles**. By choosing a Baser product for your yard or patio, you’re actively supporting efforts to clean our oceans and reduce plastic pollution. Plus, our durable products come with a **5-year spare-part guarantee**, ensuring they last even longer—cutting down on waste and saving you money in the long run.

By **2028**, we plan to launch a recycling program where you’ll receive a voucher for our webshop when you return a Baser product. We’ll recycle **100%** of the materials into new products, helping to close the loop and make your contribution to a more sustainable future even more impactful.

As a family business, we are anchored in genuine relationships—from our suppliers to our customers and employees.

Our vision is about making better choices every day. Whether it’s deciding to pick up your kids early from kindergarten and working that extra hour when they’re asleep to stay motivated, maintaining strong relationships with our suppliers to ensure they deliver the quality we expect at a fair price that supports their employees, or providing excellent customer service and products backed by a strong guarantee—it all comes down to making the right choices.

Making the right choice in everything we do might not always be easy, but it’s what makes our world a better place, step by step.

At Baser, we're a family business, and we’ve got your back. During our peak season, we respond to your questions within 24 hours, and all our products come with a no-questions-asked, 5-year spare parts guarantee. It's our promise to you, ensuring that your investment is protected.

We’re proud to say that 96% of Baser customers are happy, and for the 4% who aren’t, we’re committed to making things right. Take Karen, for example. She lives alone and couldn’t set up her patio umbrella and base by herself. Lucky for her, she lived nearby, and we didn’t hesitate to visit, assemble, and install her new setup.

Or John, who needed his umbrella delivered in time for his kids' birthday party that weekend. We made sure his order was prioritized, and it arrived just in time for the big day.

At Baser, we always go the extra mile. Whatever the issue, we’ll fix it—always.

We will continue providing our exceptional customer support. In the rare event that you experience anything less than our best, feel free to email me directly at christian(@)mybaser.com with the subject line "Help! Bad Customer Service."

I will personally get back to you and resolve your issue — not my assistant, but me. I'll write the email, make the call, and make sure everything is taken care of.

Trust me, I’ll fix it. Not just from a 1 to 3-star review — I'll work until you're fully satisfied. If that means you want to give us a 4 or 5-star review, great, but what matters most to me is that you're happy!

We've recycled over 82,120 plastic bottles into durable sandbags and covers that not only perform exceptionally well but also retain their color and are built to last, but they are also PFAS free, so we have 0% PFAS in our products. PFAS is not just bad for you, its bad for everyone its linked to cancer, birth defects, decreased immunity, high cholesterol, kidney disease and a range of other serious health problems.

My grandfather always said, "It’s expensive to buy cheap." That’s why, when you choose a Baser product, yes, it may cost more, but there’s one reason for that—quality.

So ask yourself, what’s peace of mind and lasting quality worth to you? Especially knowing that if anything breaks, Christian has your back.

When you buy a Baser product, you're making an active choice to support a family business focused on reducing both plastic waste and overconsumption.

Producing fabric requires a lot of energy, so whenever possible, we strive to use solar or wind energy as a power source. It’s a costly and time-consuming process, but we are fully committed to making this transition.

We use the highest-grade aluminum available to ensure our patio umbrellas are durable and built to last. Instead of buying 4, 5, or even 10 cheap umbrellas, ours are designed to stand the test of time. That's the power of quality—it reduces your consumption. Yes, it may be more expensive upfront, but in the long run, it's cheaper, and you'll enjoy a better experience and value the entire time.

Why don’t we use recycled aluminum? The main issue is that the scrap quality is too mixed right now to ensure a high-grade product. But when the quality is there, we'll definitely make the switch!

Instead of needing to replace your patio umbrella every year or two because it’s broken or the fabric has faded, you’ll get a durable, strong, and easy-to-use umbrella that will last season after season. It might not last a lifetime, but if you take care of it, it’ll stick with you for many years to come. That’s my promise to you.

We're committed to making the switch to 100% recycled aluminum, and we're working hard to make it happen. As soon as we can, we’ll make the change.