What if I received a defective product?

Oh no! We’re human, so we make mistakes. But we’re also Baser, so we’re going to fix them.

  1. Find your order number. 
  2. Email us at help(@)mybaser.com or chat with us. 
  3. Give us the details, and we’ll figure out how to make this right for you.

Need help deciding?

Read our Guides

Guide yourself to the right shade

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Enjoy your time outdoors

Secure in the knowledge that your patio umbrella is secure!

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