What if I received a defective product?

Oh no! We’re human, so we make mistakes. But we’re also Baser, so we’re going to fix them.

  1. Find your order number. 
  2. Email us at help(@)mybaser.com or chat with us. 
  3. Give us the details, and we’ll figure out how to make this right for you.

Need help deciding?

Read our Guides

Guide yourself to the right shade

Fancy a chat?

We’re happy to answer your questions.

Honest Reviews

Real reviews from real people

Call us daily between

EDT 8AM-3PM & PDT 5AM-12PM

315 215 1649

Write to us any day between

EDT 8AM-3PM & PDT 5AM-12PM

Chat with us

24 hours e-mail response

Personalized support, no robots!

help(@)mybaser.com

delivery FAST AND FREE SHIPPING
klima ONE OF A KIND PATIO UMBRELLAS
garanti BEST WARRANTY AND SERVICE IN THE MARKET
BEST WARRANTY AND SERVICE IN THE MARKET
© 2024 Mybaser. All rights reserved.