The store will not work correctly in the case when cookies are disabled.
We use cookies to make your experience better.To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
Most of the time this happens because the ring is not quite set. Push the ring all the way down and that should fix the issue. Take a look at this video to see what we mean.
If it still turns, please contact us with more details so we can find you a good solution.
Need help deciding?
Read our Guides
Guide yourself to the right shade
Fancy a chat?
We’re happy to answer your questions.
Compare Baser
How does baser compare to traditional bases?
Enjoy your time outdoors
Secure in the knowledge that your patio umbrella is secure!
Our use of cookies
We use necessary cookies to make our site work. We'd also like to set optional cookies to help us improve it.
We won't set optional cookies unless you enable them.
Using this tool will set a cookie on your device to remember your preferences.
NO import duty, NO customs
5 year spare parts warranty
Earth friendly 
