I cannot disassembly my base? Why is my base stuck?

If you’re having trouble disassembling your Baser patio umbrella base, make sure that the product is not frozen together or jammed with sand or other material. Then pour warm soapy water over the base and try again. 

 

If the ring won’t come up, we recommend the following:

  • Use a little liquid soap to lubricate the inside parts of the locking ring that directly touch the legs of the base.
  • If it’s still stuck, pour warm soapy water over the base. When the composite material warms, it should loosen the ring.
  • Place the ring in warm water upside down for 2 hours. 

Need help deciding?

Read our Guides

Guide yourself to the right shade

Fancy a chat?

We’re happy to answer your questions.

Compare Baser

How does baser compare to traditional bases?

Enjoy your time outdoors

Secure in the knowledge that your patio umbrella is secure!

Call us, 9 to 21 each day

+45 21 90 32 20

Write to us any day 8-21,

Chat with us

24 hours e-mail response

help(@)mybaser.com

delivery FAST AND FREE SHIPPING
klima ONE OF A KIND PATIO UMBRELLAS
garanti BEST WARRANTY AND SERVICE IN THE MARKET
BEST WARRANTY AND SERVICE IN THE MARKET
© 2023 Mybaser. All rights reserved.