How does the Baser 5-year spare-part guarantee work?

If a part breaks within 5 years of purchase, just pay a small shipping fee and we’ll send a replacement free of charge with no questions asked. Simply find the part on our repair page and request to have it shipped to you. 


We want to be the most sustainable shade and base brand in the world, so we do our best to reduce our environmental impact at every stage of our business, including after purchase.


That means we want you to repair your purchases when possible instead of throwing them away and buying from us again. 


Yes, we lose money that way, but we save the world instead, and we’re okay with that.


Take me to the repair page

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